Royal Cliff Hotels Group Recipient of Agoda Gold Circle Award 2013
Royal Cliff Hotels Group is a proud recipient of the 2013 Gold Circle Award by Agoda.com, Asia’s leading hotel booking site. This award recognizes properties that go above and beyond the call of duty in offering unique, world-class service for the betterment of the hospitality industry as a whole.
Royal Cliff’s active online engagement, keen understanding of business dynamics that define the industry and excellent service quality made it a top-performing property based on customer feedback and reviews on the Agoda.com website. It adds another award to its already impressive list of accolades being one of only six hotels in Pattaya to receive the prestigious recognition.
“We are proud to have been recognized by Agoda.com and pleased to consistently receive excellent and high satisfaction ratings from our valued guests.” Mr. Vitanart Vathanakul, Executive Director of Royal Cliff Hotels Group said. “We truly believe that our success depends on our ability to provide customer-focused quality service that meets and exceeds their expectations. We consider customer feedback as a valued source of information as it provides us an opportunity to constantly addressed essential quality related issues. By continuing to develop initiatives that improve customer service communications, Royal Cliff strives to unfailingly remain a customer-oriented organization that delivers superior and remarkable experiences to its guests.”
Since its inception, the Royal Cliff Hotels Group has been honored with multiple awards from organizations of domestic and international repute. Its legendary history and fame is impressively reflected in over 150 awards, accreditations and accolades received throughout the years in various categories and standards. These celebrated recognitions are a testament to its high standards and principles of hospitality and service that go beyond guests' expectations. Travelers who stay at a Gold Circle Award-winning property are assured of garnering excellent services and a first rate stay at a great value.
Situated on a 64 acre private parkland estate overlooking the stunning Gulf of Thailand, the Royal Cliff Hotels Group has been honored with multiple awards including TripAdvisor Traveler’s Choice (given to only 1% of hotels around the world) and recognition from organizations of national and international repute. Furthermore it is the only resort in Asia/Pacific to be elevated in TTG Travel Hall of Fame for 7 consecutive years. It is home to four award winning 5-star hotels offering a sensory experience defined profoundly by its style, culture and elegance - all presented with the distinctive spirit of the State of Exclusivity and Fascination.
Executive Director of Royal Cliff Hotels Group, Mr. Vitanart Vathanakul (center), displays the Agoda Gold Circle Award 2013 with Acting Reservations Manager, Miss. Pensiri Vondkaveevattanakul (second from left), PR and Marketing Communications Manager, Miss. Maria Gequillana (third from left), Director of Sales- Leisure Market in Europe, Mr. Andreas Grommeck (third from right), Front Office Manager of Royal Cliff Beach Hotel, Mr. Krairop Rungrueang (far right) and Royal Cliff Hotels Group Guest Relations Officers.